Your responsibility: proof and proof again!
When you purchase our business cards, your completed
design goes directly to the printer. No one else will be reviewing it.
You are responsible for your final design choice, wording and spelling,
type size and style, typographical errors, punctuation ... anything you
have entered online.
Expect some variation
in color and trim.
Colors vary greatly across computer monitors
and can never exactly predict the final printed version of your card.
In addition, colors can vary slightly between one printing of your business
card and the next (and sometimes even within a job). This is true of any
printing process.
Due to the mechanical process used in cutting your
business cards, there can be slight differences between jobs, and sometimes
within a job, where the business card is cut (the “trim” line).
We have included a safety margin on our designs to allow for these variations.
If your text has been cut off, please let us know right away. We will reprint
the job.
Cancelling an order
If for any reason you want to cancel an order after
you’ve paid for it, we sometimes have a small window within which
we can contact our printer and stop your job. Call us the minute you realize
you need to cancel and we will do our best. Our printer may charge a cancellation
fee.
Returns and refunds
Since every business card is unique and has
no re-sale value, all sales are final. If there is a printing defect,
we will reprint your order but you must let us know within 5 business
days of receiving your order. Keep the products and packaging because
the printer or shipper may need to see them.
Shipping problems
To expedite your order,
we have our printer ship your cards directly to you. Expect your cards
to arrive within 2-3 weeks once you have completed your order.
You are responsible for giving a complete and correct
street address. (Remember those apartment or
suite numbers! P.O. Boxes are not accepted) And you are responsible
for letting us know if you haven’t received your package within 3
weeks.
By two weeks after you place your order, we should
be able to track your package if you want a progress report. If it has
not arrived in three weeks, let us know right away. If there is a problem
with your shipment, we will find out what it is and do what it takes to
make sure you get your Business Cards.
Copyright and liability
All business card
designs and the online ordering software are Copyrighted © Natural
Touch Marketing. All rights are reserved worldwide and protected under
international law. When you buy items from Natural Touch Marketing you
promise you will not reproduce them electronically or in print for any
reason without written permission from Natural Touch Marketing. The limit
of Natural Touch Marketing's liability is the purchase price of the products.