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Bring In New Clients with Massage Gift Certificate Sales

"Life is not easy for any of us. But what of that? We must have perseverance and above all confidence in ourselves. We must believe that we are gifted for something, and that this thing, at whatever cost, must be attained." —Marie Curie

Make the most of your gift certificate sales. When prospective clients receive a massage gift certificate from a loved one or friend, they will know that you are highly valued by someone they know and trust.

It is when recipients actually redeem their certificates, however, that gift certificate sales pay off. That's when you get to demonstrate your abilities to new people in your community. Even better, it gives you a chance to establish regular clients who may provide you income—and referrals-- for years to come.

Here's how to get those gift certificates to work for you.

First of all, make sure your clients know you have gift certificates for sale.

Post "Gift Certificates Available" posters with your contact information both in your office and in other appropriate places such as a club where your clients work out. Does a client or neighboring business have a wall or window to hang your poster?

Place gift certificate samples in your office where your clients can look at them. Have them displayed on the counter where your clients pay you so they will be reminded at that time. If you're giving a public presentation or attending a gathering of health care practitioners or business people, bring along gift certificates, display them if appropriate and be prepared to sell them!

Mail postcards or send emails before the winter holidays, Valentine's, Mother's Day or other times as reminders.

Next, make your gift certificates easy to purchase.

Let your clients order them with a check or credit card via phone, by email or through your website. Then mail gift certificates back to your clients or directly to the recipients, or make them convenient to pick up after work or on the weekend.

Third, get those gift certificate recipients into your office!

Make the gift certificates delightful in themselves. Chose colorful, eye-catching certificates and envelopes that will make the giver feel proud and the receiver feel even more special. Our customers have suggested attaching bows, stickers and ornaments. Some have put together gift baskets including additional small gifts such as candles, tea bags or aromatherapy products.

Include a client education brochure or handout on a topic that targets the interests of the recipient. Information on stress would be appropriate for almost everybody. Is the recipient male, female, an athlete or a senior? Choose a brochure or other information that specifically shows how your work can help them.

Gift certificates can be one of your best ways of bringing in new clients. Make professional, eye-catching certificates readily available and increase their use by potential clients.

Diana Moore is the staff writer for Natural Touch Marketing™ for the Healing Arts. She practiced massage for 14 years, 8 of those as a hospital-based massage therapist. Read more about Diana and the rest of our staff...

 

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Reprinted with permission from Natural Touch Marketing™ for the Healing Arts. Natural Touch Marketing offers professional tools for nurturing a thriving practice by building relationships, sharing your knowledge, and showing that you care. Free resources incude monthly articles, quick tips and tricks, interviews with successful practitioners and more. Visit them at www.NaturalTouchMarketing.com.