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Target Your Clients' Resolutions — Support your clients in the new year

According to a survey conducted by The University of Washington, 40 percent of Americans resolve to exercise more each New Year, 13 percent determine to eat better, and 7 percent resolve to stop or cut back on smoking or drinking. The survey went on to show that many of those making resolutions are not successful.

This January, take steps to reach your clients about how you can help them with their New Year's resolutions. You know your clients are making them, and struggling to stay motivated to keep them. Show them how you can provide support with your marketing message. You know you can help them achieve their desired results - now you need to tell them.

Here's one example that demonstrates how to target your clients' desires to reach their resolved goals.

Resolved: Getting fit with massage

You know massage can reduce soreness after exercise, help muscles stay lengthened and hydrated, and help joints stay lubricated. You know it can even help prevent injury. While many of your clients may resolve to get fit in the New Year, they may not know what you know. This is a great opportunity to educate clients, show you care about their concerns, and offer at least part of the solution.

Getting your point across

How will you get this information to them? You explain it to them when they come in the studio. You write a blurb on your postcard mailings or emails. You send them home with a brochure, newsletter or other educational material.

Say it with a postcard

How to say it? Here's some examples for a postcard mailing that speak to common New Year's resolutions:

  • Resolutions should be rewarding, not painful. Massage is a great way to keep you going with your new exercise program! Massage decreases soreness, and helps keep muscles and joints healthy.
  • Break a habit without the stress! Come in for massage. When you relax with massage, you are less likely to reach for a cigarette or sugary treat.
  • Massage carries no guilt. When you want to restart your resolution, it's a great way to pay it forward. Massage provides comfort without calories!

Other options

You can also give your clients something to read with more in-depth information: a brochure on the benefits of massage, a newsletter that explains how massage supports, for example, your exercise program, or other client education material.

Keep clients coming back

Reaching out in this way makes you more integral to your clients' lives. It helps you become more of a trusted source of information and help. It shows you stay up on the research, it shows you believe in what you do and it shows that are an authority on not only massage, but also on self-care. This helps establish you as someone who can be an ongoing source of support, and it will keep your clients coming in regularly for their good health.

Diana Moore is the staff writer for Natural Touch Marketing™ for the Healing Arts. She practiced massage for 14 years, 8 of those as a hospital-based massage therapist. Read more about Diana and the rest of our staff...

 

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Reprinted with permission from Natural Touch Marketing™ for the Healing Arts. Natural Touch Marketing offers professional tools for nurturing a thriving practice by building relationships, sharing your knowledge, and showing that you care. Free resources incude monthly articles, quick tips and tricks, interviews with successful practitioners and more. Visit them at www.NaturalTouchMarketing.com.