This is the introduction letter to our just-released Winter 2008 catalog. Since not everyone wants a catalog, I want to be sure everyone gets a chance to read what Josh has to say. He’s such a dear boy. Pay attention to paragraph 3. It’s totally true. —Eileen

Hello from Josh in Customer Service Land! We’ve been really excited about the approaching fall season. All year long, we’ve helped you nurture your business. Now, during the fall and winter, we’ll help many of you plan for the holiday rush and coming year. And if you’ve got a plan, we’ll work hard to help you realize it.

Just today I worked with Daniel on the wording for his post card promotion (there were many sips of coffee between the both of us… it was the first call of the day), I helped Judy and many others place their orders for gift certificates before the holiday rush, I gave the warehouse a hand double-checking the orders going out today, I brain-stormed the best way to promote Jill’s new office (and after our call was over, sent her a ‘Congrats’ card for starting anew), and I walked Debbie through the business card process on our website.

We love hearing your stories, and we’re thrilled to help all of you reach people through marketing naturally. We talk to you, learn from you, and do our best to match you with the resources that will help you meet your goals. If we don’t have what you need, we’re happy to point you in a good direction. As you use your gifts to help relax, refresh, and restore your clients, we try our best to help you connect and form a lasting bond with the people you touch.

Heading into this holiday season we’ve added some exciting new products. The Practical Tools for Managing Stress Presentation Planning Kit is a phenomenal addition to our line of tools to help you present your services to the public. The Massage Minder, designed by a massage therapist, is an already-popular all-in-one appointment book, planner and organizer for massage therapists. You’ll also notice new gift certificate, greeting card, and postcard designs.

Check out our website to see all we have to offer, get some great free tips, and share a story with our blogger, Eileen. If you decide to give us a call, we’ll be delighted to hear from you. Oh! There’s the phone ringing right now…

Have a great day!
Josh