Happy New Year to all! My best, heartfelt wishes for the coming year.
I love this day; all the Year in Review stuff on TV and the Formal Announcing of Resolutions with my family. The Resolutions get more ridiculous as the night goes on with each of us egging the others on to new heights in [...]

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It’s about this time of year — when I’m cleaning the Thanksgiving leftovers out of my fridge to make room for my Christmas dinner leftovers — that I make all sorts of resolutions. And, yes, they are the same ones I made last year: I have got to be better organized.

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Josh and Amanda are Natural Touch Marketing’s Customer Service Mainstays. Anchors. Axis Mundii. They’re the ones you’ll most likely talk to when you call. They’re the ones that shepherd all your orders and questions and requests. They’re the ones who keep the rest of us in line and on task. And they’re darn fine individuals. [...]

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Heather Furby made a grab for sanity this year and more power to her.
You’ve heard the story. Hey, I’ve told the story a couple times.
After five years in practice, Heather was struggling with the whole phone tag thing. She was always embarrassed not to be able to be more accessible, phone tag went on and [...]

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I heard a story on NPR last week about the effect of the current economy on the beauty industry.
I know bodywork isn’t all about beauty but you can’t deny there are similarities in how the businesses reach their clients.
One of the people they interviewed was a salon owner on Rodeo Drive in LA. He acknowledged [...]

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This is just me thinking aloud here …
Now is a great time to contact your A List clients with a special deal for them. The following is my current Shower Thought.
WalMart (I know, I know, but work with me on this) is gathering the attention of marketing gurus because of how they are presenting their [...]

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